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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ROBERT LANTIS

ROBERT LANTIS

March 21, 2025

5  out of  5
rating by ROBERT LANTIS
"I have been represented by John Bussey and Natalie for years and have several cars and motorcycle covered. They are always professional and courteous. They are quick to respond to any questions I have. I highly recommend this office!"
We responded:
"Thank you for your 5-star review, Gary. My State Farm team and I are happy to be your good neighbor! We are looking forward to continuing our relationship and are grateful for your loyalty all these years. John and Team "
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Matt King

March 7, 2025

5  out of  5
rating by Matt King
"I have been a long time customer with John Bussey's office and can't say enough good things about my experience. Very knowledgeable staff and easy to work with. Brenda has helped me with a few things and has been delight to work with! Thank you Brenda!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex

February 27, 2025

5  out of  5
rating by Alex
"This branch has always gone over and above to help out. Brenda Rauterkus there has been terrific to work with and took the time to find a solution. Very thankful, highly recommend!"
We responded:
"Alex, We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. John & Team "
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Mike Orr

February 7, 2025

5  out of  5
rating by Mike Orr
"I highly recommend this agency. They are quick to respond and provide great follow up. They were able to provide me a great rate on my home, autos and RV."
We responded:
"Mike, Thank you for your wonderful review! It's a pleasure to work with you. We look forward to serving you and are here to help anytime. John & Team"
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Sterling Ralston Work

February 6, 2025

5  out of  5
rating by Sterling Ralston Work
"This team has served our family well through multipal generations. Would highly recommend."
We responded:
"Sterling, Thank you for your kind review and most importantly for your loyalty. You and your family have been a pleasure to serve over the past several years. We look forward to continuing our relationship. John & Team"
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Pamela Gauthier

February 5, 2025

5  out of  5
rating by Pamela Gauthier
"I am incredibly grateful for the opportunity to speak with Brenda today. I recently added a new driver to my policy and was reaching out for quotes. From the moment Brenda answered the phone, her professionalism, knowledge, and friendly demeanor immediately put me at ease. She provided clear and detailed information, addressing all my questions with patience and care. Brenda made what could have been a stressful process simple and reassuring. Thanks to her guidance, I feel confident and secure knowing that State Farm is behind me and my new driver. I highly recommend Brenda and State Farm for their exceptional service and dedication to their clients."
We responded:
"Pamela, Thank you very much for your exceptional review. We are grateful for the opportunity to serve you and look forward to a lasting relationship. Kind Regards, John & Team "
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Jeff Hebert

February 4, 2025

5  out of  5
rating by Jeff Hebert
"Brenda, Natalie and the Team at John H. Bussey State Farm have always gone above and beyond in helping my family with questions regarding our policies (bundling, claims, etc.) We are extremely happy with the John Bussey Agency and trust them with our home and vehicles!"
We responded:
"Thank you for your kind words, Jeff. It is always a pleasure to work with you. We are here for any future needs you have. Much appreciated, John & Team "
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Ryan Kane

February 4, 2025

5  out of  5
rating by Ryan Kane
"Brenda and Natalie go above and beyond to take care of our family. They make great recommendations on keeping us covered year after year to ensure we have all the coverage we need without any surprises."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, we are here to help. Thank you!"
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Robert E Bates

January 30, 2025

5  out of  5
rating by Robert E Bates
"This agency was awesome in setting up my home/auto insurance. I got what I needed and not pressured to add all the little extras. Thanks for the great service !"
We responded:
"Thank you for reviewing our State Farm office, Rob. We’re thrilled to know you had a positive experience, your satisfaction is our top priority! We look forward to continuing to support your insurance needs. John & Team"
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Shelly Sepetauc

January 29, 2025

5  out of  5
rating by Shelly Sepetauc
"We have been with John Bussey for the last 20 years and have always had the best experience. Brenda was wonderful to work with and so helpful and patient with my questions about adding my teen driver. I highly recommend them for all of your insurance needs."
We responded:
"Thank you for your wonderful review, Shelly. It is always a pleasure to assist you with your insurance needs. Customers like you are what makes our job so fulfilling. John & Team "
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Gurunath Bellundagi

January 27, 2025

5  out of  5
rating by Gurunath Bellundagi
"They are quick to respond and easy to work. Better rates too."
We responded:
"Thank you for your positive review, Gurunath. It is a pleasure to serve you. We look forward to a long-lasting relationship. John and Team "
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James Keaty

January 24, 2025

5  out of  5
rating by James Keaty
"Reviewed, policy made suggestions based on some changes made to the house."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Scott Clark

January 23, 2025

5  out of  5
rating by Scott Clark
"Just got off the phone with Brenda who helped me with my home owner policy. She's awesome to work with, very detailed and always makes sure I understand policy changes, coverage and premiums. Her customer service is the best. Thanks!"
We responded:
"Hi Scott, Thank you for taking the time to share your positive experience with our agency. We truly appreciate your loyalty and look forward to serving you for years to come. John and Team"
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Kenya Nolte

November 13, 2024

5  out of  5
rating by Kenya Nolte
"Natalie is a fantastic agent to work with. She is always receptive on the phone or in person when we go in to see her. Natalie is friendly and knowledgeable and helpful. We highly recommend the John Bussey Agency where she works."
We responded:
"Thank you so much for your positive review, Kenya. It has been a pleasure providing your insurance needs. We look forward to continuing our relationship. John and team "
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Kent Wiens

October 29, 2024

1  out of  5
rating by Kent Wiens
"State Farm has gone downhill. I have been a customer for a very long time. Their prices keep going up drastically."
We responded:
"Hi Kent, I am sorry to hear this. Since your policies are with another agency, my office is unable to assist you. I encourage you to contact your agent so they can have the opportunity to improve your experience. Thank you, John "
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Cory Klements

November 2, 2023

5  out of  5
rating by Cory Klements
"Last year, 2022, I needed renters insurance for my storage space. After speaking with my auto insurer at the time, Geico, they informed me that total coverage for the storage space would be only about 20-30%. I decided to reach out to State Farm for a total coverage of 100%. Then in September of 2023 I contacted Lindsay M. of John Bussey's State Farm to get a quote for auto insurance. With the exact same coverage I had with Geico, State Farm was able to save me over $100 on my auto insurance while further savings were applied because of the storage space. The response from John Bussey's office is quick and informational. Lindsay is a wonderful contact because she cares about making sure your experience with John Bussey is exceptional. She takes the time to answer any questions one may have regarding their policy."
We responded:
"Thank you for your kind review, Cory. We look forward to taking care of your insurance needs. "
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Seth Johnson

August 4, 2023

5  out of  5
rating by Seth Johnson
"Natalie is great to work with, I always have great interactions with this group."
We responded:
"Thank you for your positive feedback, Seth. We appreciate you and are grateful for the opportunity to provide your insurance needs. John"
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Steven Pelles

November 5, 2019

5  out of  5
rating by Steven Pelles
"The staff is very friendly and professional. Hands down the best!!! So grateful to have found them. Thank you John Bussey and staff. Also, Thank you Jane and Natalie for helping us get things switched over. Your help was greatly appreciated. Thank you so much!"
We responded:
"You are most welcome. We are happy to help you and are grateful for your kind thoughts."
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David L

October 5, 2019

5  out of  5
rating by David L
"Best 👍👍👍"
We responded:
"Thank you! It has been a pleasure serving you."
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E B

May 21, 2019

5  out of  5
rating by E B
"I have been with John Bussey-State Farm for 33 yrs. and wow, words can't say enough how great Natalie, Cheryl, and Jane and of course Mr. Bussey are. So helpful, compassionate and caring to make life a bit easier. When you have a claim it is handled so professionally at the same time with care. A great team, and a great insurance company."
We responded:
"Thank you for your wonderful review. We truly appreciate you and your loyalty all these years."
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HARI HARI

May 21, 2019

4  out of  5
rating by HARI HARI
"Friendly employees. But state farm ? i cant say here"
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Michelle Wales

May 16, 2019

5  out of  5
rating by Michelle Wales
"I have used this office for years. I moved, and Cheryl and Natalie have been helping me get established where I am living now. Cheryl has been amazing! Natalie has also been fantastic! They are so nice, and really care about what you need, and how they can help."
We responded:
"Thank you so much for your kind words, Michelle. We have truly enjoyed providing your insurance needs through the years. Warm Regards, John, Natalie, Cheryl & Jane"
Profile photo of Brandy Davidson

Brandy Davidson

November 27, 2018

5  out of  5
rating by Brandy Davidson
"Needed a renters policy, I reached out to John Bussey’s office State Farm office and they were very helpful explaining the policy and the coverages. Anytime I have questions they’re eager to help, I would totally recommend this office!"
We responded:
"It has been a pleasure serving you, Brandy. We look forward to a long term relationship and friendship. Thank you so much, John, Natalie, Cheryl & Jane"
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Rachel Teska

November 4, 2018

5  out of  5
rating by Rachel Teska
"Been using this agency for many years now and I'm always happy with them. The staff are all very friendly and help me get things done quickly."
We responded:
"Thank you for your loyalty and friendship, Rachel. We look forward to continuing to serve you and your insurance needs. Sincerely, John, Natalie, Cheryl & Jane"